about
Our client, a packaging solutions provider, faced challenges in managing invoicing operations efficiently. The company sought to enhance accuracy in financial calculations and streamline its sales order process. Their primary objective was to eliminate manual errors, automate invoicing workflows, and integrate Zoho CRM with QuickBooks for real-time financial management.
The Challenge
Our client encountered several inefficiencies in its invoicing process:
- Manual Calculation Errors: Sales orders required manual calculations, leading to discrepancies in pricing, taxes, and discounts.
- Disconnected Financial Systems: Lack of integration between Zoho CRM and QuickBooks resulted in redundant data entry and mismatched records.
- Slow Invoice Processing: Manual updates in sales orders delayed the generation and approval of invoices.
- Limited Financial Visibility: The absence of automated tracking mechanisms hindered real-time financial reporting and reconciliation.
What Evoluz Did
Evoluz implemented automated invoicing workflows and integrated Zoho CRM with QuickBooks to optimize financial operations.
- Automated Calculations in Zoho CRM: Configured custom formula fields in Zoho CRM to automate invoice calculations, including taxes, discounts, and total pricing.
- Eliminated manual data entry errors by implementing automated adjustments based on predefined pricing rules.
- Streamlined Sales Order Processing: Developed an automated workflow to generate sales orders instantly upon deal confirmation in Zoho CRM.
- Configured status updates and approval triggers for seamless tracking of order progress and invoicing.
- Integration of Zoho CRM with QuickBooks: Established a bi-directional integration between Zoho CRM and QuickBooks to sync customer records, invoices, and payments in real time.
- Automated invoice creation and payment tracking, reducing manual interventions and ensuring accuracy in financial transactions.
- Financial Reporting and Compliance: Built custom dashboards in Zoho CRM to provide real-time insights into sales orders, outstanding invoices, and payment statuses.
- Ensured financial accuracy and compliance by automating ledger updates and integrating payment reconciliations within QuickBooks.

The Results
- 100% Automated Invoice Calculations
- Faster Sales Order Processing
- Seamless CRM and Accounting Integration
- Enhanced Financial Visibility
Client Benefits
- Operational Efficiency: Automated workflows minimized manual workload and reduced errors.
- Accurate Financial Management: Integration with QuickBooks ensured error-free accounting and real-time financial updates.
- Improved Cash Flow Management: Faster invoicing and payment tracking optimized revenue collection.
- Scalability for Growth: The structured invoicing system provided a scalable foundation to handle increased transaction volumes.